Terms of Use
Last updated: 26 October 2026
Who we are
ZAMY (zamy.in) is a local ordering and delivery platform connecting customers in Ahmedabad with independent restaurants, kirana stores and pharmacies. Each store sells its own products and is responsible for their quality, hygiene and licences.
Accounts
You must give accurate details and keep your password private. You are responsible for orders placed from your account.
Prices and payment
Item prices are set by the store and match their menu price. ZAMY charges no platform or packing fee. A delivery fee is shown before you order. Payment is currently cash or UPI on delivery.
Orders
An order is confirmed once the store accepts it. Stores may decline orders they cannot fulfil. Delivery times are estimates.
Partners and riders
Stores and riders join after review by ZAMY and must follow applicable law, including food safety (FSSAI) and drug licensing rules. ZAMY may suspend accounts that break these terms.
Liability
To the extent allowed by law, ZAMY is not liable for products supplied by stores. Nothing here limits your rights under the Consumer Protection Act, 2019.
Governing law
These terms are governed by Indian law. Courts in Ahmedabad, Gujarat have jurisdiction.